Can be summed up as follows:
- Research all models.
- Use models as an "a la carte" menu.
- Create a model that suits your context.
- Continuously improve the process.
- Don't try to do everything at once.
- Establish a cadence of continuous improvement.
- Lean principles break down barriers, & thus work best when a senior leader champions them.
And don't forget:
- Measure where you are before you start.
- Decide where to go.
- Communicate at all times.
- People make it all work!
